Effective date: 2026-04-23 · Deletion version: 2026-04-23.1
1. Stop Future Billing
In Studio settings, use Cancel subscription to stop the next renewal. Your paid plan remains active until the current billing period ends.
2. Request Account Deletion
For now, account deletion is handled by support. Email support@lexoraxiom.com from your account email and include "Account deletion request" in the subject.
3. What Is Deleted
- Account profile and Studio project records tied to the account.
- Uploaded assets and saved project metadata that are not legally required to retain.
4. What May Be Retained
We may retain limited records required for legal obligations, tax/accounting, chargeback defense, fraud-prevention, and security investigations for the minimum required retention period.
5. Processing Timeline
We aim to confirm deletion requests promptly and complete deletion within a reasonable operational period, subject to legal retention constraints.